DUTIES AND RESPONSIBILITIES
1. Customer Relationship
- Educates on the availability of alternative insurance options..
- Ensures patients have followed through with the application process.
- Obtains premium statements and signatures from patients.
- Completes and follows up with paperwork when claims are disputed for non-payment.
- Collects necessary documents to completed initial and annual indigent waivers.
- Discusses insurance options when insurance contracts are terminated.
- Addresses any identified anomalies or discrepancies, researches and answers questions as needed.
- Monitors all patients’ insurance information to ensure that it is updated and accurate for the Accounts Receivable Department.
- Completes monthly audit exam to stay current on internal policies.
- Following up with insurance companies for the payments.
- Experience in registration in healthcare, business office and physician billing, with reimbursement and collections.
- Post charges utilizing a strong understanding of medical terminology, ICD 10 and CPT codes and interpret medical explanation of benefits.
- Interact on a daily basis with doctors, nurses, and other healthcare professionals to insure accuracy and completion of billing.
2. Marketing and Communications
- Develop communication strategies and protocol for TPH
- Work with agencies and develop the marketing plans for TPH
- Ensure proper implementation and execution of MARCOM Ops
- Events and activities involving the hospital
3. Business Development
- Build new relationships with corporate clients and partners to foster growth for hospital clients
- Secure new corporate clients to engage TPH as an employer’s choice of the healthcare provider in Cambodia.
Requirement
- Postgratuated/graduated degree in business administration, Management, Business Management and other related field.
- Knowledge of health care administration systems.
- Skilled in building and maintaining interpersonal relationships with all levels of personnel.
- Skilled in planning, organizing, and supervising.
- Skilled in exercising initiative, judgment, problem-solving, decision making.
- Ability to work under stress, interruptions and tight deadlines.
- Ability to analyze and interpret complex data.
- Ability to understand financial reports.
- Ability to exercise professionalism in dealing with all levels of personnel.
- Good domain knowledge in estate and facilities management and handling contracts
- Comfortable with crisis & business contingency management and project management
- Strategic in outlook and able to translate strategies to operational plans
- Change management capability
- Influencing and negotiation competence
- Ability to exercise professionalism in dealing with all levels of personnel.
- Ability to exercise independent judgment to determine project guidelines, purpose, follow-through, and completion for tasking and assignment
- Succinctly written communication
- Demonstrate clarity in verbal articulation
- Ability to communicate clearly, verbally or in writing, with others regarding group services, policy standards, performance guidelines, and services standards
- Strategic Thinker
- Project management
- Attention to details
- Time management
- Analytical competencies
- At least 1 year in related area of work as a Insurance Officer (preferably with healthcare experiences)
How to apply:
Please send your CV and Cover letter to careers@prestigehospital.com or contact 016 366 575 / 098 888 742
