Insurance Officer

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1. Customer Relationship

  • Educates on the availability of alternative insurance options..
  • Ensures patients have followed through with the application process.
  • Obtains premium statements and signatures from patients.
  • Completes and follows up with paperwork when claims are disputed for non-payment.
  • Collects necessary documents to completed initial and annual indigent waivers.
  • Discusses insurance options when insurance contracts are terminated.
  • Addresses any identified anomalies or discrepancies, researches and answers questions as needed.
  • Monitors all patients’ insurance information to ensure that it is updated and accurate for the Accounts Receivable Department.
  • Completes monthly audit exam to stay current on internal policies.
  • Following up with insurance companies for the payments.
  • Experience in registration in healthcare, business office and physician billing, with reimbursement and collections.
  • Post charges utilizing a strong understanding of medical terminology, ICD 10 and CPT codes and interpret medical explanation of benefits.
  • Interact on a daily basis with doctors, nurses, and other healthcare professionals to insure accuracy and completion of billing.

2. Marketing and Communications

  • Develop communication strategies and protocol for TPH
  • Work with agencies and develop the marketing plans for TPH
  • Ensure proper implementation and execution of MARCOM Ops
  • Events and activities involving the hospital

3. Business Development

  • Build new relationships with corporate clients and partners to foster growth for hospital clients
  • Secure new corporate clients to engage TPH as an employer’s choice of the healthcare provider in Cambodia.


  • Postgratuated/graduated degree in business administration, Management, Business Management and other related field.
  • Knowledge of health care administration systems.
  • Skilled in building and maintaining interpersonal relationships with all levels of personnel.
  • Skilled in planning, organizing, and supervising.
  • Skilled in exercising initiative, judgment, problem-solving, decision making.
  • Ability to work under stress, interruptions and tight deadlines.
  • Ability to analyze and interpret complex data.
  • Ability to understand financial reports.
  • Ability to exercise professionalism in dealing with all levels of personnel.
  • Good domain knowledge in estate and facilities management and handling contracts
  • Comfortable with crisis & business contingency management and project management
  • Strategic in outlook and able to translate strategies to operational plans
  • Change management capability
  • Influencing and negotiation competence
  • Ability to exercise professionalism in dealing with all levels of personnel.
  • Ability to exercise independent judgment to determine project guidelines, purpose, follow-through, and completion for tasking and assignment
  • Succinctly written communication
  • Demonstrate clarity in verbal articulation
  • Ability to communicate clearly, verbally or in writing, with others regarding group services, policy standards, performance guidelines, and services standards
  • Strategic Thinker
  • Project management
  • Attention to details
  • Time management
  • Analytical competencies
  • At least 1 year in related area of work as a Insurance Officer (preferably with healthcare experiences)

How to apply:

Please send your CV and Cover letter to careers@prestigehospital.com or contact 016 366 575 / 098 888 742


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Patient Relation Supervisor